The maintenance and support activities are a major issue for your company; it directly impacts all users’ and departments’ productivity.
The speed and efficiency of the support team’s interventions decreases the unproductive time due to stuck co-workers or to unavailable equipment.
The ClariLog - Service Desk
meets this specific challenge by offering an access to the web portal through a workstation.
ClariLog - Mobile Desk
is the essential additional tool
which will give you access to your ticket management with a smartphone.
On a light web interface
, access the essential functionnalites even on the move :
- Create a new ticket
- Consult your joblist
- Add détails to your interventions
- Evolve a ticket’s status according to operations carried-out.
This addition tool will allow you to increase your reactivity
and gain time
by giving you a permanent access to Help Desk.