Mobile Desk

Access your tickets and intervention follow-ups from your smartphone

The maintenance and support activities are a major issue for your company; it directly impacts all users’ and departments’ productivity.

The speed and efficiency of the support team’s interventions decreases the unproductive time due to stuck co-workers or to unavailable equipment. 

The ClariLog - Service Desk meets this specific challenge by offering an access to the web portal through a workstation.

ClariLog - Mobile Desk is the essential additional tool which will give you access to your ticket management with a smartphone. 

gestion de tickets depuis Smartphone
On a light web interface, access the essential functionnalites even on the move :
  • Create a new ticket
  • Consult your joblist
  • Add détails to your interventions
  • Evolve a ticket’s status according to operations carried-out.
This addition tool will allow you to increase your reactivity and gain time by giving you a permanent access to Help Desk.

Benefits

• Increased reactivity

• Permanent access to the ticket management

Téléchargement

Product sheets Trial version

Prerequisites

ClariLog - Service desk

Touch-screen smartphone (IOS, Android, Windows Phone) with a web browser and a WIFI connection to the company’s network.

Prerequisites

Fonctionnalités

Joblist consultation
Multi criteria ticket search
Add details / ticket modification
Ticket creation