French Tech Tour China
4-11 Novembre 2013
Business meetings program with major Chinese companies such as HUAWEI or CHINA UNICOM, this operation organized by Ubifrance highlights the French know-how in the field of ICT.
With 14 other French SMEs with high potential, ClariLog France was chosen for its expertise and innovative, for a week of business meetings, conferences and investors lunch in major centers of the Chinese Economy: Beijing, Shanghai, Shenzhen, and Hong Kong.
Gitex Technology Week
20-24 octobre 2013
GITEX Technology Week is the ICT key event in the Middle East. For five days at the World Trade Center in Dubai, this exposition, mainly dedicated to professional solutions, attracts over 143,000 visitors from 150 countries and 3,700 exhibitors.
ClariLog was present at the France pavilion with about twenty other French SMEs next to global market giants such as Oracle, Microsoft and Samsung.
Le Creuset® : a successful collaboration
Goals achieved and needs met for Le Creuset®.
Meeting with the group’s IT service two years after ClariLog’s installation.
Internationally known for its French know-how, Le Creuset®, developer and producer of enameled cast iron cooking utensils, chose ClariLog two years ago, editor of asset management and help desk solutions, in order to provide the oversight for the 300 workstations of the production site in Fresnoy-le-Grand, department of Aisne, France. In 2009, a renewal of the group’s computing equipment generates an important expansion in size, creating an increase in terms of management needs whether fi nancial, technical, administrative or legal.
« It was necessary to have a perfect knowledge of the IT assets, their extent and their exact position”, explains Antoine Smigielski, system and network administrator since 2009 at Le Creuset®, “the IT team had been working without any tools, it was murky and confusing. » »
On the basis of these fi ndings, the IT system department enters a research phase in order to install an asset management and a help desk solution, and thus consulted several suppliers. They quickly realized that some solutions are limited in functionality and that others, on the contrary, are much too complicated to use, resulting in a higher need of training and an increase of installation costs. The solution ClariLog was chosen based on its many differentiators, such as “an intuitive interface and a fast and easy-handling” confirms the main user of the solution, Geoffrey Despinoy, IT technician at Le Creuset®. The IT system department decides to install ClariLog - Asset View Suite, as well as ClariLog – Service Desk in May 2009.
Today, after two years of use of ClariLog’s solutions and services, the facts are clear and the outcome is positive :
« Antoine Smigielski indicates that with only two users in the service, 3 or 4 servers and about a hundred computers to manage, ClariLog has become essential in our job, it saves us a considerable amount of time. »
« Geoffrey Despinoy adds that, the reporting is an effective tool to trace stock and consumables. »
The time saved is substantial and the functionalities allow a fast and efficient exploitation, in terms of incident tracking, renewal of contracts, license control or even management of the consumables’ distribution: the savings generated are tangible.